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Charter Communications
Problem
with Charter Communications?
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First, contact your local Charter office. If
that doesn’t get you anywhere, send a letter to Charter Communications
Corporate office to give them one last opportunity to resolve the problem. |
Charter Communications Inc
12405 Powerscourt Drive, Suite 100
St. Louis, MO 63131
Phone: (314) 965-0555
Fax: (314) 965-9745
Web Site:
http://www.chartercom.com
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You can also file a complaint with the FCC. |
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554
fccinfo@fcc.gov
Fax: 866-418-0232
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File a complaint with the Better Business Bureau,
a nonprofit dispute resolution organization.
www.bbb.org
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File a complaint with your state’s attorney
general’s office
http://www.naag.org/ag/full_ag_table.php
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File a complaint with Missouri’s attorney
general’s office (use Charter’s corporate address in MO for the form).
http://www.ago.state.mo.us/consumercomplaint.htm
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If you wish, you can also send a general
complaint to the Federal Trade Commission. They will not act on your
individual complaint. However, the agency looks at all complaints
collectively in an industry to see if action needs to be taken.
www.ftc.gov |
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